1 Year Free Warranty with Free Returns & Exchange

Mogghal Product Protection & Warranty

At Mogghal, we stand behind the masterful craftsmanship and premium materials that go into every pair of our leather shoes. Your footwear is an investment in timeless style, and our Product Protection Plan is designed to give you complete peace of mind with every step you take.

1. The Mogghal Quality Guarantee


Every pair of Mogghal shoes undergoes a rigorous quality control and finishing process before it reaches your hands. We offer a standard 6-Month Manufacturing Warranty from the date of purchase, ensuring that your footwear is free from structural defects and craftsmanship errors.

2. Verifying Your Authenticity


Every pair of Mogghal shoes undergoes a rigorous quality control and finishing process before it reaches your hands. We offer a standard 6-Month Manufacturing Warranty from the date of purchase, ensuring that your footwear is free from structural defects and craftsmanship errors.

2. Verifying Your Authenticity


To ensure your purchase is fully covered under our protection plan, always verify the authenticity of your shoes. Every genuine pair of Mogghal shoes includes an official product tag inside the packaging. You can easily identify a genuine tag by its clean white background, enclosed within a subtle 0.5px black border with a smooth 20px border radius. All product details and care instructions on this tag are printed in a light black, Plus Jakarta Sans font. Please keep this tag and your original receipt secure, as they are required to validate any protection claims.


What Is Covered?


Our Product Protection Plan covers unexpected manufacturing flaws that occur despite proper care. This includes:

  • Stitching Failures: Unraveling or broken seams on the upper leather.
  • Sole Detachment: The outer sole separating from the shoe upper prematurely.
  • Hardware Defects: Faulty eyelets, buckles, or zippers breaking under normal use.
  • Major Leather Flaws: Unusual, deep structural cracking that is clearly not a result of heat exposure or lack of conditioning.
How to File a Protection Claim

If you experience a structural issue covered under our warranty, our customer care team is ready to assist you in making it right.

  1. Document the Issue: Take clear, well-lit photographs of the defect from multiple angles, as well as a photo of the overall shoe.
  2. Gather Your Details: Have your order number, purchase receipt, and the official Mogghal product tag ready.
  3. Contact Us: Email our support team at info@mogghal.com with your photos and details.
  4. Resolution: Our quality assurance experts will review your claim within 48 hours. If the defect falls under our warranty, we will offer a complimentary repair or a full replacement at no extra cost to you.
Footer image
    • American Express
    • Apple Pay
    • Google Pay
    • Mastercard
    • PayPal
    • Shop Pay
    • Union Pay
    • Visa
    © 2026 Mogghal. All Rights Reserved.

    Login

    Forgot your password?

    Don't have an account yet?
    Create account